February 2013
1 post
Important Update
GateGuru users –
Recently some users have had experiences using GateGuru that were less than satisfying or even frustrating due to performance issues on our end. Specific examples of some actions that have taken an excessively long time for some users include emailed journeys not coming down to the GateGuru client as well as failures when doing valid flight searches. First and foremost, we...
January 2013
1 post
The Best and Worse Airline Lounges
The trend is clear. Airports are redefining themselves as enjoyable destination spots. Everyday we see airports emerging with better shopping, eating and even activities. However, there is one place that still tends to be hit or miss – the airport lounge. In some cases, the lounge is a haven of tranquility away from the hustle and bustle of the regular airport area. Unfortunately, in other...
December 2012
1 post
GateGuru 3.1, which adds back Search By Airport,...
Hi GateGuru Community -
Thank you again for the feedback that continues to pour in through our support channels (Email, Twitter, Facebook and the App Store). This has been quite an enlightening week and a half for us. In the long-run, I think we will look back on this experience and recognize that we learned a lot about our userbase. In the short-run though, it has been nothing short of...
November 2012
2 posts
GateGuru 3.0 Update - Latest News
To the GateGuru community -
Hopefully you have read our original post regarding the GateGuru 3.0 update and our plans to soon submit an update to the App Store that restores the Search by Airport functionality (so you can view an airport without adding a flight). I just wanted to give a brief update on the status of our next release (3.0.1) which will bring back this functionality.
Our team...
GateGuru 3.0 - App Store Update Coming Soon
To the GateGuru community,
The past 48 hours have been humbling to say the least. We have received close to a thousand emails, tweets, App Store reviews, Facebook comments and other forms of communication. While we expected a vocal welcome to GateGuru 3.0, we thought it would be overwhelmingly positive. It was not. While some users (especially new users or those that use GateGuru for flight...
August 2012
1 post
8 Most Annoying Airline Fees
We love air travel. The planes. The airports. Heck even the airport food. However, these days, one thing drives us nuts about air travel. This “thing” is that over the past 5 years, it seems as if we have come to pay more in airline ancillary fees than for the ticket itself. It has gotten so bad, that we can’t remember the last time we booked a ticket, without paying a “fee” of some sort. ...
July 2012
1 post
No Fireworks Through Security Please
With 4th of July falling on a Wednesday this year, many people are taking the opportunity to take an extended vacation. In fact, a record number of travelers are expected to hit the road this holiday. Expect the air to be just as crowded. While we wish everyone an eventful firework filled 4th of July, we thought about the best way we could commemorate the holiday for the GateGuru community. With...
May 2012
1 post
Summer Travel
With summer staring us in the face, thoughts are definitely starting to turn to summer vacation plans. Given this, we wanted to help answer that age-old traveler question (no, not “should I eat before or after security?” – we already did that for you!); The other question - “Should I book now or wait?”
We all have that friend who watches airlines prices over a several week period, sees the prices...
April 2012
1 post
The Definitive Guide to America's Favorite Airport...
GateGuru has created an open forum where travelers can finally voice their opinion on airport amenities, and that is exactly what people have done. To the tune of 35,000 reviews! But we don’t want to keep those opinions bottled up just within GateGuru. Rather we want to free them to the general public so that everybody has access to the knowledge that is contained within GateGuru.
To do...
March 2012
2 posts
Bringing Social to the Skies
We’ve all been there before: trapped next to the exact wrong person, on a flight across the country for six hours. Maybe the thought has crossed your mind – “why can’t I choose whom I sit next to.” Well now you can (sort of). So say goodbye to the chatty automotive sales guy and say hello to a business connection with whom you share 3 mutual Facebook friends. Or perhaps just a quiet companion...
Goodbye Old Friend
With Continental Airlines about to become a thing of the past, we felt it was right to give a eulogy, tie up some loose ends in the will (including mileage point custody), and let you know how to prepare for the final moments of the life of Continental Airlines.
To be fair, this isn’t exactly a eulogy as United and Continental actually merged in 2010. That being said, a merger of this size comes...
February 2012
2 posts
Expedited Airport Security: We All Want It, But...
Last week, it was announced by the TSA and Homeland Security that the new TSA Pre√ passenger-screening program will be expanded from 7 airports to 35 US airports. As we heard about this program’s expansion, we thought it would be helpful for frequent travelers to better understand all of the options for expedited security.
Excluding individual airline status or class, there are currently 4...
Airports: Prepping for the Super Bowl & Other Big...
It’s a big deal. It’s the biggest deal. Last year 111 million people watched. Economic impact of $350 million. Living Social deal at $5,550. Jetsetter deal at $12,500. Airline prices tripling, hotel prices doubling.
This weekend will be Super Bowl XLVI at Lucas Oil Stadium in Indianapolis, Indiana. The stadium is projected to hold 75,000 people. An estimated additional 50,000 non-ticket holders...
January 2012
1 post
Travel Tech and Trends to Get Excited About in...
WiFi while traveling is a game changer and we all know it. In 2011, there sure was lots of excitement in this area, and we expect the ante to be raised in 2012. More and more flights will have this, as it no longer is seen as an “extra”, but rather internet at 30,000 feet above ground has become considered a necessity (as crazy as that sounds!). For hotels, it’s not a question of just offering...
December 2011
3 posts
Spreading the Holiday Cheer— Airports and even TSA...
Holiday travel can be tense for everyone so we’d like to highlight the extra distance certain airports go to keep with the true spirits of the holidays. As mentioned in our previous blog post, having a positive attitude can go a long way. Beyond just decorations, these efforts ensure that our spirits aren’t crushed on those long lines.
For staters, the Transportation Security Administration...
Want to Survive The Holiday Travel? Follow These...
Traveling through the airport this season to visit family, friends, and loved ones sure can cause lots of headaches and anxiety. The list of potential hurdles is seemingly insurmountable: brutal security lines, disappearing luggage, flight delays, lost children – the list can almost go on forever. That being said, we here at GateGuru want to make the holiday travel experience as bearable as...
GateGuru 2.4 – Taking the Day-of Travel Experience...
The History
Two years ago we launched the initial version of GateGuru, which revolutionized how you, the traveler, experienced the airport. All of a sudden, your airport experience was completely transformed. No more aimless wandering, guessing about pre or post security food options, or blindly walking into a restaurant, shop or lounge without having an idea of the level of service it would...
October 2011
1 post